Mosaic | Terms of Service

Effective Date: 11/05/2024

Welcome to the school management software provided by Mosaic Systems LLC ("Company," "we," "us," or "our"). These Terms of Service ("ToS"), including the incorporated Privacy Policy and Acceptable Use Policy (AUP), govern your access to and use of our software, website, and services (collectively, the "Services").

1. Acceptance of Terms

By accessing or using the Services, you agree to be bound by these ToS. If you do not agree to these ToS, do not use the Services.

2. Changes to Terms

We reserve the right to modify these ToS at any time. We will notify you of any changes by posting the new ToS on our website. Your continued use of the Services after such changes constitutes your acceptance of the new ToS.

3. Privacy Policy

Our Privacy Policy, which describes how we collect, use, and protect your personal information, is incorporated into these ToS by reference. Please read the Privacy Policy carefully.

4. Registration and Account Security

You may be required to register for an account to use certain features of the Services. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

5. Acceptable Use Policy (AUP)

You agree to comply with our AUP, which sets forth the rules of conduct for using the Services. Prohibited activities include, but are not limited to, the following:

Illegal activities or promoting illegal activities.
Posting or transmitting content that infringes on the intellectual property rights of others.
Transmitting viruses, malware, or other harmful code.
Attempting to gain unauthorized access to the Services or related systems or networks.

6. Intellectual Property

The Services and all intellectual property rights therein are the property of the Company or our licensors. You may not use the Services except as expressly permitted under these ToS.

7. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the ToS.

8. Disclaimers

The Services are provided "AS IS" and "AS AVAILABLE" without any warranties of any kind, whether express or implied.

9. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Services.

10. Governing Law

These ToS and your use of the Services will be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

11. Contact Information

If you have any questions about these ToS, please contact us at support@mosaicsms.com

Effective Date: 11/05/2024

Mosaic Systems LLC ("Company," "we," "us," or "our") respects the privacy of its users ("User," "you," or "your") and is committed to protecting the personal information you share with us in connection with the use of our school management software, website, and services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

1. Information We Collect

We may collect personal information that identifies you, such as your name, address, email address, and phone number, as well as non-personal information, such as anonymous usage data, general demographic information, and referring/exit pages and URLs.

2. How We Collect Information

We collect information through various means, including when you:

Register for an account or use our Services.
Communicate with us via email or other channels.
Participate in surveys or promotions.

3. Use of Your Information

We may use the information we collect to:

Provide, maintain, and improve our Services.
Communicate with you about products, services, and related issues.
Comply with legal obligations.
Enforce our terms and policies.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

5. Data Retention

We will retain your information for as long as your account is active or as needed to provide you with our Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Security of Your Information

We implement security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no electronic storage method or data transmission over the Internet can be guaranteed to be 100% secure.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain types of processing of your personal information.

8. Children's Privacy

Our Services comply with the Family Educational Rights and Privacy Act (FERPA) and the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under the age of 13 without parental consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@mosaicsms.com

ACCEPTABLE USE POLICY (AUP)

Effective Date: 11/05/2024

Mosaic Systems LLC ("Company," "we," "us," or "our") provides school management software and related services (the "Services") to educational institutions and their authorized users ("User," "you," or "your"). This Acceptable Use Policy ("AUP") governs your use of the Services and is designed to ensure that the Services are used in a lawful, secure, and appropriate manner.

1. Acceptance of Policy

By accessing or using the Services, you agree to comply with this AUP and any applicable laws and regulations. Violation of this AUP may result in suspension or termination of your access to the Services.

2. Prohibited Conduct

You are prohibited from engaging in the following activities:

Illegal Activities: Using the Services for any unlawful purpose or in violation of any applicable laws or regulations.
Infringement: Uploading, downloading, sharing, or otherwise distributing content that infringes on the intellectual property rights of others.
Harassment: Engaging in harassment, bullying, or any conduct that is abusive, threatening, obscene, or defamatory.
Unauthorized Access: Attempting to gain unauthorized access to the Services, other accounts, computer systems, or networks connected to the Services.
Interference: Interfering with or disrupting the integrity or performance of the Services or the data contained therein.
Malicious Code: Introducing malicious software, such as viruses, worms, trojan horses, and other harmful code, into the Services.

3. User Responsibilities

You are responsible for your use of the Services and must:

Compliance: Ensure that your use of the Services complies with this AUP and all applicable laws and regulations.
Security: Maintain the confidentiality of your account information and be responsible for all activities that occur under your account.
Reporting: Promptly report any security breaches or unauthorized use of the Services to the Company.

4. Content Ownership and Use

You retain ownership of the content that you upload or create using the Services. By using the Services, you grant the Company a license to use, reproduce, and display the content as necessary to provide the Services.

5. Monitoring and Enforcement

The Company reserves the right to monitor the use of the Services to ensure compliance with this AUP. We may take any action we deem appropriate, including removing content or suspending or terminating your access to the Services, without notice, for violations of this AUP.

6. Modifications to the AUP

The Company may modify this AUP at any time. We will notify you of any changes by posting the revised AUP on our website. Your continued use of the Services after such changes constitutes your acceptance of the new AUP.

7. Contact Information

If you have any questions about this AUP, please contact us at: support@mosaicsms.com